General Questions
Is ThatQRCode really free?
⌄
Yes. The Free plan includes 3 dynamic QR codes with editing and analytics.
Do my QR codes ever expire?
⌄
No. Your QR codes stay active indefinitely as long as your account exists.
Can I use QR codes for business use?
⌄
Absolutely — ThatQRCode is used by businesses, estate agents, restaurants and more.
Do I need any technical skills?
⌄
Not at all. Everything is designed to be extremely simple, even for first-time users.
The platform works perfectly in any mobile browser — an app is coming soon.
No. We never cap your visitor scans.
QR Code Features
Can I change the QR destination after printing?
⌄
Yes, instantly — all QR codes are dynamic and editable at any time.
Do you support logos and branding?
⌄
Yes. You can upload your logo and customise colours, corners and themes.
Will a heavily styled QR still scan?
⌄
Yes — the generator automatically ensures optimal contrast and readability.
Can I create QR codes for social media?
⌄
Yes — you can link to Instagram, Facebook, TikTok, YouTube and more.
Can I create QR codes for files?
⌄
You can upload a file and create a short-link QR pointing to it.
Do you offer multi-destination QR codes?
⌄
Yes — scan-to-change logic lets different users get different URLs.
Analytics & Tracking
What analytics do you track?
⌄
Total scans, timestamps, device type, platform, and approximate location.
Do you track GPS-level location?
⌄
No. We only track approximate city-level data for privacy compliance.
How often is analytics data updated?
⌄
Analytics update instantly — real-time scan tracking.
Can I export analytics?
⌄
CSV export is available on Small Business and Bells ’n’ Whistles plans.
Can I see device breakdown?
⌄
Yes — mobile vs desktop, iOS vs Android, and browser details.
Pricing & Billing
How does the free plan work?
⌄
You get 3 fully functional dynamic QR codes at no cost.
Yes — you can upgrade or downgrade anytime.
Yes — refunds are available within 7 days of a billing cycle.
How do I cancel my subscription?
⌄
You can cancel through your dashboard or PayPal subscription settings.
Is the Bells ’n’ Whistles lifetime promo really free?
⌄
Yes — no monthly fee ever. Limited promotion.
Account & Security
Yes — we use industry-standard encryption and secure UK datacentres.
Is my data GDPR compliant?
⌄
Yes — the platform is fully UK GDPR-compliant.
Can I delete my account?
⌄
Yes — you can permanently delete your account from settings.
Can I share access with my team?
⌄
Yes — team features are part of the Small Business plan.
What happens if I forget my password?
⌄
You can reset it instantly using your email.